Sustainable Seconds are like the waves, they come and go. This is exactly what it is like at Bear & Bugs with our sustainable pre-loved childrens clothes. We want you to be happy with your pre-loved purchases so please read our policy to make sure that you are happy to buy from us.

Sustainable Seconds Policy

We at Bear & Bugs want you to be happy with your purchases, so before you buy from our Sustainable Seconds collection please take a look at these points. 

  • Sustainable Seconds Items are sold as described on the site. We will only sell goods that we feel are fit for purpose.

  • You should find a description of the items on the product page. Any flaws/condition/defects etc will be described under a Pre-Loved title. 

  • While we do what we can to ensure good quality garments, there maybe the odd time that we miss something.  Only under these circumstances will we consider a refund, credit note or exchange.

  • Refunds, credit notes or exchanges are at the discretion of Bear & Bugs.

  • If you have any questions about the items please feel free to ask before you buy by emailing us at support@bearandbugs.co.uk

  • For further information please take a look at our returns policy. If you are still not sure then please message us.